Refund, Return and Shipping Policy

Thank you for choosing our NFC cards. We are committed to providing top-notch products and services to our valued customers. Please review our refund policy outlined below:

Replacement Guarantee

We offer a generous 2-year replacement guarantee on our NFC business cards. If your card malfunctions or is defective within the first 2 years of purchase, we will replace it free of charge.

Initiating a Replacement

To initiate a replacement, please contact our customer support team at nfc_support@ronka-firma.com. Provide your order number and details about the issue to expedite the process.

Conditions for Replacement

The replacement policy covers manufacturing defects and malfunctions. Physical damage or misuse of the card is not covered under the replacement guarantee.

Return Shipping

Customers are responsible for shipping the defective card back to us. Once we receive the faulty card, we will promptly dispatch a replacement.

Refund Process

As our policy centers around replacement, refunds are not provided. Our focus is on ensuring you receive a fully functioning NFC card within the specified period.

Contact Information

For any questions or concerns, please reach out to our customer support team:

Email: nfc_support@ronka-firma.com

By making a purchase on our website, you agree to abide by the terms of this refund policy. We reserve the right to update or modify the terms of the policy without prior notice.